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　　①表达歉意

　　►I sincerely apologize to you for…

　　►I am indeed very sorry for …, but believe I had no intention to…

　　► I am writing this letter to apologize to you for my failing to…

　　② 解释苦衷

　　► …due to my toothache/traffic accident/traffic jam

　　►… as the things is quite beyond my power to do

　　► …because I have to deal with the urgent business assigned by my boss

　　③ 提出补偿建议+再次道歉

　　►I want to know if we could…

　　►I wonder whether it is possible that I make up the loss by…

　　►Please forgive me for/accept my deepest apology for …

　　►I do hope that you can understand my situation and accept my apology.

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